Understanding Stress Leave in Ontario

Stress leave refers to an employee’s break from work as a result of them experiencing a significant level of stress or mental anguish that hinders their ability to perform their work obligations. It typically requiring a medical professional’s diagnosis. Determining what level of stress is sufficient to qualify for stress leave can be a subjective task, and therefore seeking legal advice is recommended to ensure the best outcomes.

Generally speaking, employees in Ontario are entitled to stress leave, also known as mental health leave or sick leave, if they are dealing with severe stress, anxiety, or other mental health conditions that disrupt their ability to perform the obligations of their job. If the significant stressor is classified as a “disability,” the employee may be entitled to extended stress leave. An example of a significant stressor that might qualify as a disability includes mental health conditions like PTSD or severe anxiety. Employers in Ontario must comply with the Ontario Human Rights Code (OHRC), which mandates that employers provide accommodations for employees with disabilities.

This obligation means that employees can be eligible for longer than the usual three-day job-protected absence if they are under a significant amount of stress. Employers are required by law to provide accommodations up to the point of “undue hardship,” even if it poses an inconvenience to the employer.

This obligation might entail allowing an employee to take unpaid sick leave for an extended period, exceeding the minimum Employment Standards Act (ESA) regulations or the terms of their employment contract, if necessary for the employee’s recovery from mental health and stress-related conditions.

Can my Employer Deny my Stress Leave?

In the case that an employee has a mental health disorder substantiated by medical documentation, it is generally against the law for an employer to deny them stress leave. In this scenario, the employer would be in violation of the employee’s human rights and may be required to pay damages. It might be difficult to prove that your employer has violated your right to stress leave, and therefore it is highly advisable to consult a lawyer to best protect your rights as an employee. Again, stress leave can be a subjective topic which can make it tricky to navigate

Employers are allowed to request basic medical records from their staff in order to sufficiently prove that they need mental health and stress relief time off. It is not always necessary for this paperwork to be extremely comprehensive to include specific information on an employee’s particular diagnosis. Generally speaking, the employer is only entitled to the medical information that is deemed reasonably required to accommodate for that employee’s disability at work, and nothing beyond that.

How do I Apply for Stress Leave?

To apply for stress leave, you can start by obtaining a medical certificate from a healthcare provider, such as your family physician. Once you have obtained this certificate, you should inform your employer and submit any required documentation through your Human Resources (HR) department. After you and your healthcare practitioner have decided on an appropriate duration for your mental health leave, you should provide your employer with the doctor’s letter. In this process, you are not “requesting” authorization, but rather informing your employer that you will be taking a leave of absence under your doctor’s orders.

What are my Rights while on Stress Leave?

While on stress leave, you have the right to take time off without fear of termination or retaliation from your employer. Note that reprisal or retaliation does not always have to be explicit. Retaliation might occur in indirect ways as well, such as slowly cutting your hours until you feel obligated to quit the job.

In some cases, you may be eligible for benefits through employment insurance (EI) or your workplace benefits plan. During a prolonged leave of absence, you may not necessarily receive your regular pay. Additionally, your employer is not obligated to maintain your health coverage, though some companies may do so initially, depending on the job. Workers on leave are eligible for employment insurance (EI) benefits, which typically cover about three months’ worth of wages.

Your employer must provide a record of employment if you are a full-time permanent employee or an hourly worker contributing to employee health benefits (check your pay stubs to confirm deductions). Self-employed persons who are registered may also be eligible for EI.

Understanding Workplace Investigations

How is Stress Leave Different from Regular Leave?

In Ontario, stress leave can be taken in addition to the three days of unpaid leave mandated by government regulations. Since employment is protected during stress leave, employees are more likely to take it without fear of losing their jobs. Stress leave differs from regular leave in numerous ways, including eligibility, duration, purpose, and employee protections.

Stress leave requires medical documentation confirming the need for time off due to work-related stress or mental health issues. It can last from a few days to several months, depending on medical advice. Regular leave, such as vacation or personal days, typically does not require medical documentation and is often limited by company policy or labour regulations.

Stress leave specifically addresses mental health concerns, allowing employees to recover and seek treatment with minimal job loss fears. Regular leave can serve a variety of purposes, like vacation, personal matters, or religious observances, and generally is not intended for health-related issues unless classified as sick leave.

There are certain protections for stress leave that are set out under the Ontario Human Rights Code and Employment Standards Act (ESA). Some of these safety measures include protections for job security and mandated accommodations for returning employees. Regular leave, while protected under the ESA for vacation and statutory holidays, might not offer the same level of job protection for stress leave.

In regard to payment during stress leave, the general custom is that stress leave is unpaid, unless it is explicitly covered by an employer’s sick leave policy or short-term disability benefits. Employees may also qualify for Employment Insurance (EI) sickness benefits. It is important to consult your workplace’s policies on stress leave to best understand your rights. Consulting a legal professional will help you best navigate your workplace’s policy and know what your rights are as an employee requiring stress leave.

Regular leave usually includes paid vacation days and statutory holidays, with personal or unpaid leave being unpaid unless specified otherwise in the employment agreement. Employees in Ontario are entitled to a minimum of three days of unpaid leave for personal illness, injury, or medical emergency under the ESA. Stress leave can typically be taken in addition to these three days, offering additional protection and flexibility to address mental health needs without posing undue concerns regarding job security. This information should not be taken as legal advice, and it is best to consult a legal professional to protect your rights regarding stress leave.

Donich Law - In the News
Donich Law - In the News - Media Logos

Breakfast Television

Mental Health Concerns in the Justice System.

CP24

The Difference between Criminal and Civil Liability.

CTV News National

The Rise of Gun Violence in Toronto.

Global News

New Changes to Pardons in Canada.

Recent Cases

M.P. v. R.A., 2010 ONCA 384

In this case, the plaintiff was an employee who filed a lawsuit against her employer for the deliberate infliction of mental distress after receiving extensive verbal abuse and harassment from her supervisor. The employee, M.P., claimed that the sustained abusive conduct from her supervisor, R.A., had caused her significant psychological harm.

This case was significant in its examination of the boundaries of employer liability for the intentional infliction of mental suffering in the workplace. The Court clarified the requirements for proving such claims. To succeed in a claim for the deliberate infliction of mental distress, the plaintiff must establish that the defendant’s conduct was “flagrant and outrageous,” that the conduct was intended to cause harm or was reckless as to whether harm would ensue, and that the conduct indeed caused the plaintiff to suffer an identifiable and verifiable disorder.

While acknowledging that there is validity to claims of intentionally inflicting “mental anguish on an employee, the Court admitted that it can be significantly challenging to prove the truth of these kinds of claims. The Court indicated that the behaviour in question must be extreme or flagrant, and exceed all possible bounds of decency. This sets a high threshold that plaintiffs have to meet. The ruling shows us the necessity for clear and convincing evidence that the defendant’s actions were not only intentional or reckless but also directly caused a serious and identifiable psychological injury to the plaintiff.

This case sets an important framework and precedent for both employees and employers, in terms of addressing issues of workplace harassment and the legal repercussions of such conduct. The decision exemplifies the Court’s careful balancing act of recognizing legitimate, founded claims of workplace abuse. while ensuring that the threshold for proving such claims remains firm. Having a high standard to proving these claims helps prevent frivolous, vexatious, or otherwise “time-consuming” lawsuits that takes resources away from the legal system.

Honda Canada Inc. v. K.K. [2008] 2 S.C.R. 362

After taking a stress leave, K.K., an employee with chronic fatigue syndrome, was terminated by Honda Canada Inc. Afterwards, K.K. filed a lawsuit alleging wrongful termination and sought additional damages for the manner in which he was dismissed, alleging that the employer’s actions caused him undue emotional distress. This case demonstrates important principles regarding the awarding of damages for wrongful dismissal, especially when emotional distress is a key factor at play.

The Court emphasized that if damages for mental anguish or distress resulting from the dismissal process are predictable and reasonably flow from the breach of the employment contract, they must be compensable. This means that employers must take care in how they handle dismissals, as mistreatment during the process can lead to additional liability for mental distress.

Furthermore, the Supreme Court of Canada (SCC) clarified the framework for determining the appropriate amount of punitive damages in wrongful dismissal cases that involve emotional suffering. The Court ruled that punitive damages, which are awarded to punish and deter particularly egregious conduct, should be awarded only in exceptional cases where the employer’s behaviour is harsh, vindictive, reprehensible, and an abuse of power. In K.K.’s case, the Court found that Honda’s conduct did not warrant punitive damages because it did not meet the high threshold of being sufficiently malicious or outrageous. As such, this decision had significant implications for employment law in Canada.

The decision established that even though employees could receive compensation for mental anguish or distress caused by the manner of their dismissal, the standard for awarding punitive damages remains relatively high. Employers must ensure they handle dismissals with care and fairness to avoid additional liability for mental anguish or distress.

The case also serves as a caution for employers emphasizing the importance of treating employees with respect and dignity, especially during the termination process, to prevent potential legal repercussions.

Hamilton-Wentworth District School Board v. S.F., 2016 ONCA 421

This case involved an employee, S.F., who filed a discrimination claim after being terminated by the Hamilton-Wentworth District School Board due to mental health-related absenteeism.

S.F., who suffered from an anxiety disorder as well as depression, asserted that her dismissal was discriminatory and that the school board had failed to accommodate her mental health conditions. The Ontario Court of Appeal upheld the decision of the Human Rights Tribunal of Ontario, which found in favor of S.F. The Court emphasized the necessity of accommodating employees with mental health disorders and reinforced the obligation of employers to provide a compelling and evidence-based justification for terminations that are claimed to result from undue hardship.

The decision highlighted that the standard for proving undue hardship is stringent and requires employers to demonstrate that accommodating the employee’s mental health needs would cause significant difficulty or expense, beyond mere inconvenience. The appellate court reaffirmed the principles of accommodation, in recognition of the idea that employers have an obligation to take proactive measures to manage occupational stress and mental health issues.

This includes an employer’s responsibility to cultivating a supportive work environment, making necessary adjustments to the employee’s job duties or work conditions, and engaging in a meaningful and interactive process to find reasonable accommodations. The ruling shows us that generally speaking, employers are not allowed to dismiss employees based solely on mental health-related leaves without first exploring all possible, reasonable accommodations. The Court also noted that employers must document their efforts to accommodate and must be able to show that they have exhausted all reasonable options before concluding that accommodation is not feasible.

It might be important for an employer in this case to consult the employee directly, and have an open conversation about what the employee’s needs are and compromises that might have to be made.

Overall, this case shows how important it is to implement the duty to accommodate in the workplace. It reinforces the legal and ethical obligations of employers to address mental health issues with sensitivity and diligence, and it ensures that employees are protected from discrimination based on mental health conditions.

About the Author

Jordan Donich Profile Photo

Jordan Donich

Jordan Donich has been a Lawyer for over 10 years and is a trusted legal analyst by Canadian Media. He is as a leader in Canada’s tech sector for lawyers and developer of Law Newbie. Jordan is a Black Belt with the Japan Karate Association and trained in Krav Maga. He won a Gold Medal at 2004 Canadian National Championships and was published in the National Newspaper Awards.

Jordan has been featured in Forbes and is a member of DMZ Angels in Toronto.